Terms & Conditions

The customer shall pay the car rental fare as per the applicable rates and payment schedules mentioned on the website of Joyti Cabs at the time of booking. The customer shall also pay parking charges, toll-charges, service tax, state tax and any other fee or levy presently payable or imposed hereinafter under applicable law/s for availing the car rental services
The customer agrees and acknowledge that no refund shall be provided if the cancellation information is received after the reporting time of the cab If cancellation request is received before an hour of the scheduled pickup, convenience charge would be deducted from the amount which has been booked for travel as pre authorization or advance. The cancellation can be done over the phone but not later than an hour of the scheduled pickup All cancellation to be made against the booking ID provided at the time of booking the cab.
The Customer agrees and acknowledges that the use of the services offered by Jyoti Cabs is at the sole risk of the Customer. Jyoti Cabs disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness of the services offered by Jyoti Cabs. The liability of Jyoti Cabs is excluded to the fullest extent permitted by law.
a. The service shall meet Customer requirements; b.the service shall be uninterrupted, timely, secure, or error-free.
Jyoti Cabs shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of car rental service offered by Jyoti Cabs or due to the failure of Joyti Cabs to provide services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Jyoti Cabs or any person or any organization involved in the above mentioned systems.
Without prejudice to the above, Jyoti Cabs shall not be liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure on the part of Joyti Cabs to provide a taxi to the Customer within any stipulated time even if Joyti Cabs has agreed to provide the taxi, or even if the Customer has apprised Jyoti Cabs of the possibility of any such loss or damage which would result if the taxi is not provided at all or is not provided within the stipulated time to the Customer
Upon the demand of Joyti Cabs, the Customer shall indemnify Jyoti Cabs from/ and against/ and in respect of any/ or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Joyti Cabs may incur or sustain directly or indirectly from/ or by any reason of/ or in relation to the use or proposed use of the Services provided by Jyoti Cabs.
Jyoti Cabs is hereby authorized to use the location based information provided by any of the telecommunication companies regarding the use of mobile phone by the Customer for making a taxi booking. However, the location based information will be used only to facilitate and improve the probability of locating a taxi for the Customer
Jyoti Cabs shall be entitled to disclose the particulars of the Customer/s in possession of Joyti Cabs to all companies controlled by Jyoti Cabs or any of its authorized chauffeurs or any government body as required by the law/ or by directive/ or request from any government body or to any third party deemed fit and proper by Jyoti Cabs, in its absolute discretion.
Jyoti Cabs shall be entitled to terminate any booking at any time without giving any reason or prior notice to the Customer.
Jyoti Cabs encourages all its customers to take full responsibility of their luggage/belongings. In case of any loss, from the taxi during the journey, Jyoti Cabs shall endeavour to locate the lost luggage/belongings on a "best-effort" basis but Joyti Cabs shall not be held responsible for such loss or damage
If the Customer leaves any luggage/belongings/goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer shall make a complaint in writing to Joyti Cabs within 24 hours from such usage